Hotels are on their way back, but all parties say that staying in a hotel or motel has to be safe!
The Safe Stay initiative is designed to change hotel industry norms, behaviors and standards to ensure both hotel guests and employees are confident in the cleanliness and safety of hotels once travel resumes.
The AHLA Safe Stay Advisory Council is working in conjunction with public health experts, scientists, and medical leaders to develop a series of best practices for the industry, including the following:
Enhanced cleaning standards throughout the hotel, including guest rooms, meeting spaces, common areas, and back-of-house spaces
Superior cleaning products with a greater concentration of bacteria-killing ingredients, in accordance with CDC guidelines
Social distancing practices and reducing person-to-person contact Increased transparency throughout the guest journey
Food and beverage services will be impacted:
Food and beverage service shall reduce in-person contact with guests and buffet service and also minimize dining items for increased sanitation. Traditional room service shall be replaced with a no-contact delivery method. Traditional buffet service shall be limited, but when offered, it should be served by an attendant wearing personal protection equipment (PPE), and utensils should be washed and changed more frequently. Portion controls should be emphasized to reduce food exposed for long periods. Sneeze and cough screens shall be present at all food displays. Minimal items should be placed on guest tables to allow for effective disinfection in between each guest, including condiments, silverware, glassware, napkins, etc. For certain segments, the use of prepackaged foods and ‘grab & go’ items shall be the preferred method of food delivery.