Perhaps no industry has taken to developing user-friendly apps than the tourism or resort industries. That is more important now as social distancing has become the norm in theme parks across the world.
Whether you’re still planning your trip or already here, our official app is the ultimate must-have. You can purchase and redeem select theme park tickets and Universal Express™ passes, see the latest wait times, access maps, and so much more. Plus, it’s easy to stay connected while you’re here with free WiFi throughout the parks and Universal CityWalk™.
Data and other charges may apply; check with your wireless provider’s rate plan for details. A smartphone screen shows a theme park ticket within the Universal Orlando app.
Place Mobile Food and Drink Orders Order ahead from select restaurants when you’re in the parks and CityWalk.
Spend less time in line by ordering before arriving at a dining location. Create an account and link a credit card to set up payments ahead of time. Get fresh food at your convenience. The restaurant won’t make your food until you tap "Prepare My Order."
Line waiting is now "virtual." Get a Virtual Line™ Reservation Grab a ride time for your group for select attractions at Universal Studios Florida and Universal’s Islands of Adventure.
Make your reservation and ride the same day. You’ll need to be on property to select a Virtual Line return time. Set your group size to reserve for multiple people.
Make It Your Virtual Wallet
Purchase tickets and more within the app, then head straight to the turnstile.
Create an account to access your purchases—including theme park tickets, Universal Express™ Passes and Universal Dining Plans. Redeem purchases simply by scanning the barcode within the app. Set up payments to use the TapuTapu™ wearable when making purchases in Universal’s Volcano Bay™.
The Interactive Map Within the Universal Orlando App
Find Everything You Need Get detailed, interactive maps of the theme parks, Universal CityWalk™ and the on-site resort hotels.
Find ride wait times, show times and dining venue hours. Use filters to find and sort by park, ride type, shows, dining and shopping. Locate all restrooms, including family restrooms. Set a parking reminder to find your car by section, level and row.
A smartphone screen shows a list of participating mobile food ordering restaurants in Universal Orlando Resort.
Order Meals On The Go With Mobile Express Pick Up
Place food and drink orders from select restaurants when you’re in the parks.
Spend less time in line by ordering before arriving at a dining location. Create an account and link a credit card to set up payments ahead of time. Get fresh food at your convenience. The restaurant won’t make your food until you tap “Prepare My Order.”
A screen shot from the Universal Orlando app shows a heart icon and the wait time for the Harry Potter and the Forbidden Journey ride.
Create A Favorites List
Add to your My Favorites list by marking your top rides, attractions and more with a heart.
Use it as your own personal “to-do” list. Get accurate wait times for all your favorite rides and attractions in one place. Set alerts for when wait times are low and for show start times. Get a customized map view to find your way there.
A screenshot image from the Official Universal Orlando Resort App showing a notification for a 20 minute wait time for the Harry Potter and the Forbidden Journey ride.
Always Be In The Know
We’ll keep you up to date on all things Universal Orlando™ with the app’s Park Notifications.
Get the latest updates on attractions and schedule changes. Get location-based announcements related to the park that you’re in. Find out about special offers and special events.